Our contact details

Name: Let Property (Trading as McGowan Housing Limited)
Phone Number: 0141 478 0985
E-mail: hello@letproperty.co.uk

The type of personal information we collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)
• Information about your property relevant to the sale or rental of it
• Marketing identifiers from Social Media and Search Engines such as Facebook, Google and TikTok.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• To get a valuation on your property
• To get in touch with us on our website through LetProperty.co.uk
• Because you were looking to sell with a 3rd party and they provided your information to assist with the sale or rental of your property.

We also receive personal information indirectly, from the following sources in the following scenarios:

• Marketing identifiers from Social Media and Search Engines such as Facebook, Google and TikTok.

We use the information that you have given us in order to sell or rent your property for the best possible price.

We may share this information with third parties with your written or verbal consent. This includes but doesn’t limit to parties such as solicitors, surveyors, mortgage brokers.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting [contact details]
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.

How we store your personal information

Your information is securely stored through secure internal Google Drive functionality or through Amazon AWS server technology which is linked to our internal CRM. All storage locations are fully GDPR compliant.

Your data protection rights

• Under data protection law, you have rights including:
• Your right of access – You have the right to ask us for copies of your personal information.
• Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
• You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
  Please contact us at [insert email address, phone number and or postal address] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by email at hello@letproperty.co.uk.

We are a member of the ICO, information on our registration is available here. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk/